Your system-assigned password was emailed to you immediately after purchase. Many times that first email ends up in a spam folder.

Need your password sent again?

Just click here to request that! 

(Or if that link doesn't work, just email us at

It is imperative that you check your spam or promotions folder if you don't see that automated message in your inbox!

Several email providers block most of our automated system messages. We can not override such a block. Some email providers only show your spam if you login to the WEBMAIL site, they won't even pass it to your device.

After logging in to the Members Site, you can change you password on the 'My Account' page.