How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Logging In and Account Info
How do I log in to the HHM Members Site?
What's my Password?
How do I View and Save My Digital Issues?
How do I change my password, payment information, and other details?
Not Receiving Emails
Members Site Navigation
Where are the issues of PPP?
Where are Happily Hooked Magazine issues?
How do I use the Pattern Search feature?
Tips for Using Ravelry
How do I find my Courses?
Members Site Trouble
Trouble downloading from the Members Site?
How do I "force refresh" my web browser?
Trouble updating your password?
Where's the newest issue?
Trouble Logging In?
Printing from the Digital Magazine and Information about Print in the Mail
Is Happily Hooked sent in the mail?
What’s the Difference between Full and Print-Friendly?
How do I print from the PDF?
Where's my free bonus item?
Where can a non-member buy an issue?
How do I purchase a Gift membership?
How can I order if I'm having trouble?
How do I Cancel My Membership?
How long do I have access to the digital content on the Members Site?
Are past issues included in my membership?
Will my membership automatically renew?
When do I get the new issue?
What is the Lifetime Membership?
Lifetime Membership VIPeep Card
What are HHM and PPP?
Where can I find more help?
Shipping Information for bonus items and E-com store orders
Happily Hooked Yarn Box
Help Desk Software
by Freshdesk Support Desk