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Logging In and Account Info
How do I log in to the HHM Members Site?
What's my Password?
How do I View and Save My Digital Issues?
How do I change my password, payment information, and other details?
Not Receiving Emails
Members Site Navigation
How do I use the Pattern Search feature?
Tips for Using Ravelry
Where are Happily Hooked Magazine issues?
Where are the issues of PPP?
How do I find my Courses?
Members Site Trouble
How do I "force refresh" my web browser?
Trouble downloading from the Members Site?
Trouble Logging In?
Trouble updating your password?
Where's the newest issue?
Printing from the Digital Magazine and Information about Print in the Mail
Is Happily Hooked sent in the mail?
What’s the Difference between Full and Print-Friendly?
How do I print from the PDF?
Where's my free bonus item?
Where can a non-member buy an issue?
How do I purchase a Gift membership?
How can I order if I'm having trouble?
How do I Cancel My Membership?
How long do I have access to the digital content on the Members Site?
Will my membership automatically renew?
Are past issues included in my membership?
When do I get the new issue?
What are HHM and PPP?
Shipping Information for bonus items and E-com store orders
Where can I find more help?
Help Desk Software