We have ONE team member on our very small team handling all of our shipping.

Due to the volume of orders, it does take about 1 to 2 weeks to process them. Then once the United States Postal Service has received it, it will of course take time for them to do their thing with it. Delivery has typically been taking 2 to 3 weeks.

Please allow at least 4 weeks from your initial order before inquiring about your item. Thank you for your patience, understanding, and your kindness, we really appreciate it.

Please note: Promotional Items that we advertise as "free with purchase" are normally restricted to United States shipping addresses. 

*There are some countries to which we are not able to ship. This list is updated regularly and changes so happen sometimes where even a customer who has bought from us can no longer be shipped to at this point in time.

And see these additional articles:

Where's my free bonus item?

International Orders