Our Happily Hooked Magazine and Pattern Pack Pro digital publications are provided in PDF formatted files. Those PDF's are able to be saved directly to your device AND to your Ravelry library! Please let us know by EMAIL if you need help! support@happilyhooked.com
At any time, current subscribers can log in to the Happily Hooked Members Site to access all of their digital publications. 
Log in using your email address and the password that was sent to you in your subscription confirmation email. The password is case sensitive, so it must be entered exactly as shown with any capital letters that are there.
There is a spot to click on the login page if you forget your password. But please be sure to check your spam folder for the response if you don’t see it in your inbox! Many times when I hear from someone that they’ve requested their password be sent but they didn’t receive it, it’s because the message from our automated system ended up in spam. It’s a hazard of ‘bot’ created emails, a lot of email providers filter out such messages and you must actively go seek them out, there isn’t anything we can do to to get around their filtering rules. Or, it’s possible you entered your email address on the original order form with a typo, you can email for help if you still can’t find your login information. support@happilyhooked.com

Here’s our biggest helpful hint:
Save all your digital issues of HHM and PPP to your Ravelry library first! 

Why? 
First, keeping all your issues on Ravelry lets you safely delete them from your device when you aren’t actively reading or working from them. That’s critical for devices which have a limited memory capacity!
And second, if your device should ever stop working or gets replaced, your publications are still safe and can be accessed from any other device! Finding your Ravelry items is easy, just log in to your Ravelry account, hover over the 'my notebook' navigation link near the top right corner of the page, and click on 'library' in the dropdown menu.
Please use the following instructions to view and save your digital publications to your device and/or Ravelry Library:
Log in to the HHM Members Site.  
All of the issues included in your subscription are found in "Your Library". 
They are further sorted by issues of Happily Hooked; Pattern Pack; and Special Collections. The default view is for HHM, simply click one of the other navigational links on the left to switch to a different 'shelf' in your issue library. 
  • If you aren't finding the newest addition to your Issue Library yet, your device may still be reading the older version stored in your cache memory. 
  • Please log out of your subscription account, then “force refresh” your web browser. This will allow your browser to re-check with the web server to get the latest copy of the web page. 
  • Hit the Ctrl and F5 buttons at the same time, or if you are using a Mac use Cmd + R. iPads and iPhones need to be turned off completely, then turned back on. 
  • This may need to be done with EACH new release or addition, as it is a function of your device's cache and not our site!
Click on one of the issues in your Issue Library to open up the issue page.
There are 2 versions of the publication provided: a full-color one with amazing design and special touches by our fabulous graphic designer, Marija; and also a simplified version which is perfect for printing pages off at home if desired.
You will see three options on the issue page:
One says Full PDF (or older buttons may say View Issue). That's where you can view and download the full PDF Version.
and the second says Print-Friendly (or maybe Print Version), which is a nice condensed Print-Friendly format including just the patterns instructions.
Click either one of those buttons and the PDF file will open up- the full version is a rather large file so it may take some time!
After the PDF is open, you can continue to view it online, but the better option is to save it to your device so you will have it even after you have disconnected from the internet! Just look for the download icon near the top right corner of the page. (It looks like an arrow pointing down.) Take note of what folder you are saving it to so you can find it again later!

The third option says "Add to Your Ravelry Library".
Click the 'Copy' button or write down your Unique Code;
Then click where it says 'Click Here'.
Once on Ravelry, click the 'Add to Cart' button that shows under the picture of the magazine;
Click near the bottom of the next screen that say "use a coupon code";
Enter the Coupon Code you had copied into the box and be sure to click Apply and verify that the price has changed to free before clicking 'checkout now'.
Please note that the code is "case-sensitive" and must be entered exactly as shown.

Ravelry then sends an email directly with your download instructions, and you can find them right in your Ravelry account at any time.
To find your Ravelry items, log in to Ravelry,
then hover over the 'my notebook' navigation link near the top right corner of the page
and click on 'library' in the dropdown menu.

We can always happily send an issue directly to your Ravelry library if needed- just let us know your user name on Ravelry and which specific issue so we can investigate and fix any problems.
THINGS TO REMEMBER: 
  • Since access to the members site is for current subscribers only, we do absolutely recommend that those PDF files be saved to your computer and/or Ravelry library to make them “yours” forever! 
  • Happily Hooked Magazine and Pattern Pack Pro are separate yet equally awesome publications with separate subscriptions and are billed separately. Having a subscription to only one publication does not give you access to both!
  • New digital issues of Happily Hooked Magazine are released on the 1st of the month.  And new digital editions of Pattern Pack Pro are released on the 15th of the month. It does take our small team time to get everything ready though, so it might be later in the day especially on a weekend!
  • Subscriptions start with the current issue and work forward. They do not include automatic access to previous issues, although occasionally a special promotion includes some selected past issues with purchase of a new subscription, or one may be given as a bonus.
  • Subscribers can purchase past issues of Happily Hooked Magazine and Pattern Pack Pro right on the HHM Members Site at a special members-only price of just $2.97. Just look for the "Store" navigation link along the left side of the page. We also have an "Every Past Issue Ever" special available which include all past issues of both publications.
Please let us know by EMAIL if you need more help! support@happilyhooked.com
Or check our FAQ page here which may help with your question. www.bit.ly/HappilyHookedSupport   
If needed you can create a support ticket right there.
We are not able to respond to business matters through Facebook or Instagram.
For more tips on using Ravelry please see our doc here:
I’ve got more FAQ’s in the Files Section of the group here on Facebook! https://www.facebook.com/groups/hhmlab/files/